Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is the Show All Bookmarks window empty even though I can still see my bookmarks in Firefox > Bookmarks?

  • 5 replies
  • 11 have this problem
  • 11 views
  • Last reply by malyvelky

more options

The Show All Bookmarks window and the side Bookmark window are empty even though my booksmarks are still accessible from the menu Firebox> Bookmarks. Unfortunately I can't manage my bookmarks through this options. How do I fix the Show All Bookmarks and Side Bookmarks windows to display my bookmarks?

The Show All Bookmarks window and the side Bookmark window are empty even though my booksmarks are still accessible from the menu Firebox> Bookmarks. Unfortunately I can't manage my bookmarks through this options. How do I fix the Show All Bookmarks and Side Bookmarks windows to display my bookmarks?

Chosen solution

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Read this answer in context 👍 5

All Replies (5)

more options

Chosen Solution

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

more options

I followed the instructions for the Damaged Places database and this resolved my issue.

Thanks - Dave

more options

You're welcome

more options

Please click the Solved It button next to the answer that solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.

more options

I had this problem too (Show all bookmarks and the Bookmarks side panel empty though all bookmarks visible under the B. menu), solved it as suggested by making backup, deleting places.sqlite, and restoring. Thanks!