X
Tap here to go to the mobile version of the site.

Support Forum

I have a four year old version of Firefox and it won't let me update to the most recent version. Help.

Posted

Current installed version of Firefox is 2.0.0.4 - 2006. I'm trying to upgrade to 3.6.8; while it will download, I don't get a prompt to drag it into the Applications folder. I think my installed version is so old it won't recognize the new one. What do I do to make the new version install?

Current installed version of Firefox is 2.0.0.4 - 2006. I'm trying to upgrade to 3.6.8; while it will download, I don't get a prompt to drag it into the Applications folder. I think my installed version is so old it won't recognize the new one. What do I do to make the new version install?

Additional System Details

This happened

Not sure how often

This started when...

I tried to install the latest version of Firefox.

Installed Plug-ins

  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Netscape Navigator Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 9.0 r246
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Plugin that plays RealMedia content
  • Verified Download Plugin

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

More Information

TonyE
  • Moderator
1044 solutions 8863 answers

You have not specified the version of Mac OS X you are using. If you have 10.3.9 or earlier, the last version you can use is Firefox 2.0.0.20 available from ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/

Firefox 3 and above require at least OS X 10.4

If you do have 10.4 or above, see How to download and install Firefox on Mac

You have not specified the version of Mac OS X you are using. If you have 10.3.9 or earlier, the last version you can use is Firefox 2.0.0.20 available from ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/ Firefox 3 and above require at least OS X 10.4 If you do have 10.4 or above, see [[Installing Firefox on Mac]]