Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot write or send email from hotmail any more

more options

Since Hotmail altered their site layout I have been unable to write or send email. A message comes up to update the browser which I have done, but to no avail.

All Replies (4)

more options

The new versions of Hotmail has minimum system requirements of Firefox 3.0 which will not run on your OS.

You will need to use an alternative browser for Hotmail, or access it via a mail client. These links may help:

Modified by TonyE

more options

Also, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

more options

The OP is on Windows 98, so can't update to Firefox 3 versions.

http://www.mozilla.com/firefox/system-requirements-v3.html - Firefox 3 System Requirements
http://www.mozilla.com/firefox/system-requirements-v2.html - Firefox 2 System Requirements

Another browser that you can look at is SeaMonkey.

http://www.seamonkey-project.org/releases/seamonkey1.1.19

You should update your "Shockwave Flash 9.0 r28 " version to the last Flash 9.0 r246 version. Flash Player 9: http://www.adobe.com/go/kb406791

more options

I have firefox 3.6.9 which updated a couple of days ago (Aug. 25,2010). Since then I too cannot cannot write or send email from hotmail (live.com) and continue to get the you need to upgrade your browser note. I can get into live.com but cannot fill in the "to" nor can I reply to an email.