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How do I reset Cyberlink to allow downloads?

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I have an attachment on an e-mail. When I clicked on the attachment (photo) a Cyberlink screen popped up -- "allow" or "not allow". I accidentally clicked "not allow". Now I can't download any attachments on any e-mail. Can Cyberlink be reset?

This happened

A few times a week

I have an attachment on an e-mail. When I clicked on the attachment (photo) a Cyberlink screen popped up -- "allow" or "not allow". I accidentally clicked "not allow". Now I can't download any attachments on any e-mail. Can Cyberlink be reset? == This happened == A few times a week

All Replies (2)

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That is a question for Cyberlink support. Cyberlink isn't part of Firefox.

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I shall assume you are correct. I just want to add that it is computer specific (does not affect the same e-mail on a different computer), and downloads also work normal on Internet Explorer. I do prefer to use Mozilla Firefox