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MJB: when I try to open a pdf-file within Firefox, a message tells me this is not supported

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  • 2 have this problem
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  • Last reply by AnonymousUser
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When I go to a webpage that contains a pdf-file, Firefox tells me that "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a Web Browser. Please exit Adober/Acrobat/Reader and exit your web browser and try again.

It is ONLY in Firefox that I get this message, IE and Crome works fine.

Operating system

Win XP pro

When I go to a webpage that contains a pdf-file, Firefox tells me that "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a Web Browser. Please exit Adober/Acrobat/Reader and exit your web browser and try again. It is ONLY in Firefox that I get this message, IE and Crome works fine. == Operating system == Win XP pro

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