Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I unblock a file being downloaded?

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

When I try to download files such as skype from the internet when I click save file as instructed, it blocks the download, if it does download it I can't click it in my documents to open and run the file. How do I unblock these downloads and allow them.

This happened

Just once or twice

== I tried downloading skype.

When I try to download files such as skype from the internet when I click save file as instructed, it blocks the download, if it does download it I can't click it in my documents to open and run the file. How do I unblock these downloads and allow them. == This happened == Just once or twice == I tried downloading skype.

All Replies (1)

cor-el
cor-el
  • Moderator
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. Do not forget to re-enable the scanning in your anti-virus software after you are finished with downloading and installing. .......... See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)