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I need a new recovery key.

Firefox Recover data
Kiki replied 1 month ago
Suzanne Stephenson
Suzanne Stephenson

Somehow I got signed out of my account (no idea how). I've reset the password using the account recovery key. You sent a new recovery key but I seem to have lost that before I could save it.

Somehow I got signed out of my account (no idea how). I've reset the password using the account recovery key. You sent a new recovery key but I seem to have lost that before I could save it.

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Kiki
Kiki
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Mozilla Staff

Hi Suzanne,

If you're still logged in, you can go to https://accounts.firefox.com/settings, delete the current account recovery key, and request another one.

Hopefully that helps!

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