Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Shortcuts no longer navigate to URL

  • 3 replies
  • 4 have this problem
  • 234 views
  • Last reply by Kiki
  • Archived

blissdev
blissdev

I'm a fairly heavy shortcuts user, and recently within the last couple weeks, they've stopped navigating to the intended page. When you click them the shortcuts and the iOS keyboard close, but the browser does not navigate. How can I fix this?

I'm a fairly heavy shortcuts user, and recently within the last couple weeks, they've stopped navigating to the intended page. When you click them the shortcuts and the iOS keyboard close, but the browser does not navigate. How can I fix this?
Attached screenshots

All Replies (3)

Kiki
Kiki
  • Top 25 Contributor
  • Locale Leader
  • Administrator
  • Moderator
Mozilla Staff

Hi Blissdev,

Have you tried removing the existing shortcuts and replace them with the same thing?

blissdev
blissdev Question owner

This issue recurred for me, and removing and re-adding the shortcut does not work.

Kiki
Kiki
  • Top 25 Contributor
  • Locale Leader
  • Administrator
  • Moderator
Mozilla Staff

Can you post a video recording of the issue? Note that you may need to use other services to host the video as you can't upload video directly here.