Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Changed password before creating recovery key, is this okay or do I need to change my password again and then acquire another key?

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by Paul

more options

I created my new password before acquiring the recovery key, do I have to go back and change my password again since I supposedly did it out of order?

           Thanks  Larry
I created my new password before acquiring the recovery key, do I have to go back and change my password again since I supposedly did it out of order? Thanks Larry

All Replies (1)

more options

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.