Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

64 bit version uncompatible with my 32 bits PC

more options

i have payed ma donation for Firexfox and reached to upload a Window 10 version but was unable to install it because it was a 64 bit and my pc is 32 bit.

May i be refund or can you send me the 32 bit version ?

Cordially.

Jean-Paul Rosselli [edited email from public support forum]

i have payed ma donation for Firexfox and reached to upload a Window 10 version but was unable to install it because it was a 64 bit and my pc is 32 bit. May i be refund or can you send me the 32 bit version ? Cordially. Jean-Paul Rosselli [edited email from public support forum]

Modified by James (doing minimal support dowdays)

Chosen solution

You can get 32 bit here.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

You can get 32 bit here.

Helpful?

more options

Jean-Paul Rosselli said

i have payed ma donation for Firexfox and reached to upload a Window 10 version but was unable to install it because it was a 64 bit and my pc is 32 bit. May i be refund or can you send me the 32 bit version ?

Where were you downloading Firefox from? 32-bit Firefox release is at https://www.firefox.com/download/all/desktop-release/

Note you can use 32-bit Firefox on 64-bit Windows, just not the other way.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.