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Bookmarks have disappeared

  • 3 replies
  • 2 have this problem
  • 15 views
  • Last reply by mattc

Maggie White
Maggie White
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There was an update today on my PC laptop, I think from FireFox. After the restart, my bookmarks have all disappeared. The instructions to restore them are useless. I go through Menu/Bookmarks/Manage Bookmarks/Import and Backup/Restore/Choose File. THERE ARE NO FILES TO CHOOSE FROM. According to the instructions, there should be some dated entries. Nada.

I tried the Troubleshooting blahblah and that was equally useless.

I'm panicking that I've lost years of carefully organized bookmarks.

There was an update today on my PC laptop, I think from FireFox. After the restart, my bookmarks have all disappeared. The instructions to restore them are useless. I go through Menu/Bookmarks/Manage Bookmarks/Import and Backup/Restore/Choose File. THERE ARE NO FILES TO CHOOSE FROM. According to the instructions, there should be some dated entries. Nada. I tried the Troubleshooting blahblah and that was equally useless. I'm panicking that I've lost years of carefully organized bookmarks.

All Replies (3)

Jhon Mu
Jhon Mu
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Hi Maggie,

Hi Maggie, I completely understand your panic—losing bookmarks is terrifying. Sometimes Firefox updates can create a new profile, making it seem like your bookmarks are gone. Try typing about:profiles in the address bar and check if another profile holds your old data.

Regards

Helpful?

Maggie White
Maggie White Question owner
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I found the latest backup on the about:profiles window. Now what? How do I get them back to my browser?

Modified by Maggie White

Helpful?

mattc
mattc
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If recovering one of those profiles IS what you want, click the Set as default profile button for that profile on the about:profiles page. Firefox will use it automatically at the next startup.

For more information see Recover user data missing after Firefox update.

Note: If your bookmarks are not available in another Firefox profile, see Recover lost or missing Bookmarks for other solutions.

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