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Conversation button and search button weren't working

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I use the conversation button to see the thread as well as the search feature. Both weren't working properly. I thought it could be a problem with the indexing.

So I followed instructions online and typed in %APPDATA%\Thunderbird\Profiles\ to the Search bar in windows and then deleted the global-messages section and then opened again to watch the progress in the actiivites manager. It gets stuck at a specific number/% adn it cannot move on.

worse yet, NOTHING is indexed now since I deleted it and it cannot index. Still have the problem that I cannot see conversations either

TIA for the help

I use the conversation button to see the thread as well as the search feature. Both weren't working properly. I thought it could be a problem with the indexing. So I followed instructions online and typed in %APPDATA%\Thunderbird\Profiles\ to the Search bar in windows and then deleted the global-messages section and then opened again to watch the progress in the actiivites manager. It gets stuck at a specific number/% adn it cannot move on. worse yet, NOTHING is indexed now since I deleted it and it cannot index. Still have the problem that I cannot see conversations either TIA for the help
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