'''bold text''' Trying to use microsoft 365 to open my documents AND PHOTOS, can't restore my MS account, original telephone and email have not EXISTED FOR YEARS. i EVEN MESSED THIS UP. I AM 89 YEARS OLD AND HAVE DIFFICULTY FOLLOWING DIRECTIONS, FROM ONE PAGE TO THE NEXT PAGE, EVEN WEN I TAKE MY TIME. I AM FRUSTRATED AND OVERWHELMED BY THE SYSTEM. I CAN'T VERIFY THAT IT'S ME. EVERY WHERE I TURN, I NEED A PASSWORD. THERE MUST BE A BETTER WAY! ANTE PUHALOVICH