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volume on my Dell computer

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When I go to listen to my KQED passport films, I used to be able to hear the dialogue at less than 50%. Now I need to turn it up to 100% to even vaguely hear anything. I was wondering if there is any way I can make it louder. This happened only recently. Thanks for any suggestions.

When I go to listen to my KQED passport films, I used to be able to hear the dialogue at less than 50%. Now I need to turn it up to 100% to even vaguely hear anything. I was wondering if there is any way I can make it louder. This happened only recently. Thanks for any suggestions.

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