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Thunderbird shortcut - CTRL + SHIFT + R

  • 3 replies
  • 0 have this problem
  • 3 views
  • Last reply by sfhowes

mirek1
mirek1
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I struggle with very strange function of shortcuts - when I try to CTRL + SHIFT + R. So far Answer to all recepients. But 1 year ago it works in that way that message disappears and the dialog window is shown with info and option: Mark messages as read from <empty_field> till <today's_date>. When I try to find the message which disappeared I can find it in search results and its location is archive directory. I haven't created this directory. When I try to use combination CTRL + SHIFT + R when chosen message moved to archive directorry (search results) message dissapears again but for good (of course dialog window as described before is shown again). Has any body experienced the same? Any clues what happened? Any new update? How to restore proper action for CTRL + SHIFT + R? Any ideas?

I struggle with very strange function of shortcuts - when I try to CTRL + SHIFT + R. So far Answer to all recepients. But 1 year ago it works in that way that message disappears and the dialog window is shown with info and option: Mark messages as read from <empty_field> till <today's_date>. When I try to find the message which disappeared I can find it in search results and its location is archive directory. I haven't created this directory. When I try to use combination CTRL + SHIFT + R when chosen message moved to archive directorry (search results) message dissapears again but for good (of course dialog window as described before is shown again). Has any body experienced the same? Any clues what happened? Any new update? How to restore proper action for CTRL + SHIFT + R? Any ideas?

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Message/Reply To All or Ctrl+Shift+R works properly here in TB 115. Does the problem happen in safe/troubleshoot mode (hold Shift when launching TB)? Does it work from the Message menu on the Menu Bar (press Alt if it's hidden), which might indicate a keyboard issue?

mirek1
mirek1 Question owner
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Unfortunately problem happens also in safe/troubleshoot mode. Chosing the option Replay to all from Menu bar or context menu everything works properly. Only shortcut gives sth else... :(

sfhowes
sfhowes
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I think this points to the keyboard as the cause, either the Windows settings or faulty keyboard hardware, or an external app that controls keyboard shortcuts.