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Cannot unpin icons on home page

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  • 0 have this problem
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  • Last reply by cor-el

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I cannot unpin the icons or websites on my home page.

I cannot unpin the icons or websites on my home page.

Chosen solution

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
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All Replies (2)

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I tried moving the mouse over the icon with hopes I'd see the three dots: not luck.

Helpful?

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Chosen Solution

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

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