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Audible Cloud Player - An Error Occurred

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In Windows 10, Audible throws this error:

An Error Occurred An error occurred during processing. Please close this window and try again.

Other browsers are fine. Other media in Firefox such as BBC Sounds are fine. I cleared the history, then reset Firefox. I thought it might be an issue with the latest Realtek driver, but I could not roll back all Realtek drivers. So I installed an Asus DS Xonar 7.1 PCI soundcard. This shows exactly the same problem.

Thankyou.

In Windows 10, Audible throws this error: An Error Occurred An error occurred during processing. Please close this window and try again. Other browsers are fine. Other media in Firefox such as BBC Sounds are fine. I cleared the history, then reset Firefox. I thought it might be an issue with the latest Realtek driver, but I could not roll back all Realtek drivers. So I installed an Asus DS Xonar 7.1 PCI soundcard. This shows exactly the same problem. Thankyou.