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Unable to find the latest backup of the "Local Folders" section created about a few years ago.

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  • Last reply by david

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Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders. I tried to look for the latest backup file, but it does not exist. The latest backup I have is of the year 2022.

Kindly assist me in retrieving my lost folders.

p.s I have searched for the folders under the default profile section but they do not exist.

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders. I tried to look for the latest backup file, but it does not exist. The latest backup I have is of the year 2022. Kindly assist me in retrieving my lost folders. p.s I have searched for the folders under the default profile section but they do not exist.

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How did you create this backup? Thunderbird doesn't create backups on its own. If you created a new profile, the old one should be in the Profiles folder at c:\users\<yourid>\appdata\roaming\thunderbird\profiles

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