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Cox.com switched from their own email server to yahoo. I can't get imap to work

  • 4 replies
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  • Last reply by cameramaam

PattiWagen
PattiWagen
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Cox.com has decided to no longer have their own email server and switched their accounts to yahoo. I can read my email directly on Yahoo, but can't get their imap to work. I changed the imap and smtp settings to yahoo. Also, the email login has changed and I changed that in Thunderbird. With Cox, the login was just "username" and now it is "username@cox.net". When I made these changes in the account settings, my email account has disappeared from the inbox, but it is still in account settings. I am using a unified inbox with several accounts.

Cox will not help me with this, and I have been on hold with yahoo for an hour with no response. I have been messing with this for two days so I hope you can help me.

Cox.com has decided to no longer have their own email server and switched their accounts to yahoo. I can read my email directly on Yahoo, but can't get their imap to work. I changed the imap and smtp settings to yahoo. Also, the email login has changed and I changed that in Thunderbird. With Cox, the login was just "username" and now it is "username@cox.net". When I made these changes in the account settings, my email account has disappeared from the inbox, but it is still in account settings. I am using a unified inbox with several accounts. Cox will not help me with this, and I have been on hold with yahoo for an hour with no response. I have been messing with this for two days so I hope you can help me.

Chosen solution

I am using thunderbird 115.10.1 (64 bit)

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PattiWagen
PattiWagen Question owner
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Chosen Solution

I am using thunderbird 115.10.1 (64 bit)

PattiWagen
PattiWagen Question owner
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I finally got through to Yahoo. There is an undocumented step to get imap to work.

  • Log into your yahoo account mail.yahoo.com
  • go to account info
  • go to secuity
  • get an app password for Thunderbird.
  • use this password when Thunderbird tries to log in
  • send a test message from your yahoo account to your yahoo account
  • it seemed to ask for it twice -- use the app password the second time if asked

From then on, use the password you set up.

After the message went though , the email account re-appeared in my unified mailbox.

PattiWagen
PattiWagen Question owner
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After doing all of that, it still worked only for one account at a time. I searched this forum for more information and found the answer. I don't know if you still need to go through all the steps above.

In server settings for the account, the connection security is SSL/TLS and the authentication method is 0AUTH2

When you send an email, it should take you to the Yahoo website where you log in and then give Thunderbird permission to use you email account.

cameramaam
cameramaam
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PattiWagen - when you say "app password" does that mean you're doing this on a phone? I'm using a PC, and have about gone mad. If this can be done on a PC, whereabouts would I enter the Thunderbird app password? Thanks either way. It may be throat-cutting time soon.