Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Paypal OTP Login Bug

  • 2 replies
  • 1 has this problem
  • 22 views
  • Last reply by glenn57

more options

Hi,

Using FF 121.0.1 on a Windows 10 PC

For past few weeks whenever I try to purchase something via PayPal or login to PayPal, the One Time Password page is not rendering correctly, and not allowing me to continue. I have enclosed a capture of the issue.

For info, I can use PayPal without any issue on other browsers including Chrome and Brave.

Hi, Using FF 121.0.1 on a Windows 10 PC For past few weeks whenever I try to purchase something via PayPal or login to PayPal, the One Time Password page is not rendering correctly, and not allowing me to continue. I have enclosed a capture of the issue. For info, I can use PayPal without any issue on other browsers including Chrome and Brave.
Attached screenshots

Chosen solution

It works for me.

Does it still happen in Troubleshoot Mode?

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

It works for me.

Does it still happen in Troubleshoot Mode?

Helpful?

more options

Hi zeroknight,

Yep, works OK in safe/troubleshoot mode. Turns out it's the AdBlocker Ultimate extension. Even if I tell AdBlocker not to process this site, it still errors. Only way to get it to work is to totally disable AdBlocker.

As this is the only site I have an issue with, I'll just move to Brave when interacting with PayPal. I'll also report it to AdBlocker.

Many thanks for the suggestion.

Regards,

Glenn

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.