Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Keep getting signed out of everything

more options

For some reason I keep getting signed out of every website, sometimes while I'm still browsing the website. I tell it to stay logged in and remember me but it does not work. It is particularly annoying with whatsapp because it considers each new login as a separate device. Is this a setting I can turn off? A bug on ublock or adblocker? please help

For some reason I keep getting signed out of every website, sometimes while I'm still browsing the website. I tell it to stay logged in and remember me but it does not work. It is particularly annoying with whatsapp because it considers each new login as a separate device. Is this a setting I can turn off? A bug on ublock or adblocker? please help

Chosen solution

Is this about closing and restarting Firefox or does it also happen if you close the tab and open a new tab to the website ?

Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
    in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings
Read this answer in context 👍 0

All Replies (3)

more options

Does it still happen in Troubleshoot Mode?

Helpful?

more options

Chosen Solution

Is this about closing and restarting Firefox or does it also happen if you close the tab and open a new tab to the website ?

Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
    in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings

Helpful?

more options

@zeroknight yes it does

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.