Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Browser

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by Terry

austest1
austest1
more options

I have been having problems in getting all the subject matter for my university course. I have had to change to googles Chrome to fully download the units. Can you fix? Dr Bob Boardman [removed phone# and email from public support forum]

I have been having problems in getting all the subject matter for my university course. I have had to change to googles Chrome to fully download the units. Can you fix? Dr Bob Boardman [removed phone# and email from public support forum]

Modified by James

All Replies (2)

GoalingForward
GoalingForward
more options

Have you tried accessing it in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#

Do you have an ad blocker? If so, turn it off and try again.

Terry
Terry
more options

What happens when you try to download units? If you see an error message, can you take a screenshot of it?