Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to watch a show on Fox News, but the page won't load

more options

I can't get the page to load.

I can't get the page to load.

All Replies (1)

more options

I understand that you're experiencing difficulty loading a page on Fox News using Firefox 114.0.2 on Windows 10. As a Firefox support volunteer, I'm here to assist you.

To troubleshoot this issue, I recommend trying the following steps:

Clear your browser cache: Go to the Firefox menu, select "Preferences" (or "Options" on Windows), navigate to the "Privacy & Security" tab, and click on "Clear Data." Check the box for "Cached Web Content" and click "Clear."

Disable extensions: Some extensions or add-ons may interfere with webpage loading. Disable any extensions you have installed, restart Firefox, and see if the page loads properly.

Check your internet connection: Ensure that you have a stable internet connection and try accessing other websites to verify if the issue is specific to Fox News or more widespread.

Disable security software temporarily: Sometimes, security software or firewall settings can block certain websites. Temporarily disable any security software you have installed, access the Fox News page, and see if it loads.

If these steps don't resolve the issue, please provide more details about any error messages or specific behavior you encounter. Additionally, let me know if you've tried accessing the page using a different browser to see if the problem persists.

I'm here to help you further troubleshoot and find a solution to this issue. Let me know if you have any questions or if there's anything else I can assist you with.