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Problems installing Thunderbird on a WIN 10 laptop

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dmcalvert
dmcalvert
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Hello,

I had Tbird installed on a WIN7 laptop a couple years ago, but was not happy with it.

Moved on to Mailbird for a year or so, but not completely happy there either. Search function was VERY weak, and i have about 100,000 emails.

I thought I would give Tbird another look.

I decided to try to download it to a new WIN10 laptop, to get a completely CLEAN setup. My old one (on the WIN7) actually works.

After I downloaded it to the new WIN10 laptop, AT FIRST it tried to verify the account. That failed. Then, somehow, it seems to have skipped right over that step. In the meantime, I read (too late to help) that I should not input the password until AFTER the verification.

At this point, I cannot get back to the "VERIFY" step, and the auto-install has not worked. All the server settings appear to be the same as on the old WIN7 version. It just won't connect to the email and begin downloading.

I'm linking in to an old NETSCAPE account (via AOL), on a POP3 basis.

At this point, I've uninstalled and then re-installed the software about three times. Nothing seems to help.

what am i doing wrong?

Thanks in advance.

Hello, I had Tbird installed on a WIN7 laptop a couple years ago, but was not happy with it. Moved on to Mailbird for a year or so, but not completely happy there either. Search function was VERY weak, and i have about 100,000 emails. I thought I would give Tbird another look. I decided to try to download it to a new WIN10 laptop, to get a completely CLEAN setup. My old one (on the WIN7) actually works. After I downloaded it to the new WIN10 laptop, AT FIRST it tried to verify the account. That failed. Then, somehow, it seems to have skipped right over that step. In the meantime, I read (too late to help) that I should not input the password until AFTER the verification. At this point, I cannot get back to the "VERIFY" step, and the auto-install has not worked. All the server settings appear to be the same as on the old WIN7 version. It just won't connect to the email and begin downloading. I'm linking in to an old NETSCAPE account (via AOL), on a POP3 basis. At this point, I've uninstalled and then re-installed the software about three times. Nothing seems to help. what am i doing wrong? Thanks in advance.