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my email has disapeared i cant see nothing its not in trash or spam icant log in and firef does not reconize me

nickb629
nickb629
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i think firefox has been haked as which i hafe reported to firefox and i have herd nothing i am 71 and not good ion computers help

i think firefox has been haked as which i hafe reported to firefox and i have herd nothing i am 71 and not good ion computers help

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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When you view your email in Firefox (the web browser), you are seeing what your email website has to show you. (Firefox does not download and store your email.)

In case Firefox has an incomplete view, try using Safari or Chrome to view your email website and see whether the mail you expect to see is listed there.

If this is a problem with the separate email program Thunderbird, let us know (here at https://support.mozilla.org/questions/1402112, not by email), and a moderator can move your question over to that forum.