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New computer install incomplete profile transfer

  • 4 replies
  • 0 have this problem
  • 5 views
  • Last reply by mkbrey

mkbrey
mkbrey
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I installed Thunderbird on a new computer. The profile was exported to Thunderbird. Address Book is complete. No message filters, my local message folders, messages and archives are missing.

I installed Thunderbird on a new computer. The profile was exported to Thunderbird. Address Book is complete. No message filters, my local message folders, messages and archives are missing.

All Replies (4)

david
david
  • Top 10 Contributor
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If the old computer is available, I suggest starting over. It sounds like you may have created the profile while Thunderbird was running. What version of Thunderbird was on old computer?

mkbrey
mkbrey Question owner
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Hi David, The version I have is 102.5.1. So Maybe doing this without the app on? I don't know if I've done that yet. Worth a try! -M

david
david
  • Top 10 Contributor
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ver 102 can also create profile copy with tools>export if profile wasn't over 2 gig.

mkbrey
mkbrey Question owner
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David, Got it to work. I had 1.8 gigs in a local archive folder (now deleted) Copied updated Profile folder to new computer. I also changed the newly loaded profile folder to match the original folder name then changed the old folder to a different name. In Troubleshooting app link I set the updated link as default and opened in new browser. I suspect the excessive amount of archived files was the problem.

It's has all the correct folders and files now. -M