Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I received a file in my download folder today (or yesterday) that was called this "_I7zEKnU" is this from you?

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by Terry

more options

I received a file this morning or yesterday that states its a firefox file called _I7zEKnU. Was that from firefox? I'm concerned my computer might be compromised. Thank you.

I received a file this morning or yesterday that states its a firefox file called _I7zEKnU. Was that from firefox? I'm concerned my computer might be compromised. Thank you.

All Replies (2)

more options

You want a list of addons that I have? There aren't many but I'm concerned about posting a list that I have here. I'm not sure what site I was on prior to this. However, I believe that I have some issues with my yahoo.com email address that I have had for quite a long time and I receive a lot of spam there and many phishing emails daily (really hourly). If that file isn't from Firefox, should I delete it? I sincerely appreciate your time.

more options

There have been several reports of files being downloaded without any request being made. I don't know whether any explanation has been found. One such thread is below.

https://support.mozilla.org/questions/1374097