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Thunderbird Can Send But Not Receive Email

  • 2 replies
  • 1 has this problem
  • 38 views
  • Last reply by artsnova

artsnova
artsnova
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Yesterday all was fine with Thunderbird. Today I can send email but not download email. Thunderbird says that it is connected to the server but then does nothing. Note that I have a number of email accounts defined, both POP and IMAP, and they are spread across 4 different hosting companies. It's the same story for all accounts - I can send but not download email. That means the problem is probably Thunderbird itself.

One bit of advice I followed was to delete the global-messages-db.sqlite file. I did that and restarted but still the same status.

I also updated to the current version of Thunderbird but the problem still exists.

So how do I fix this problem?

Thanks.

Yesterday all was fine with Thunderbird. Today I can send email but not download email. Thunderbird says that it is connected to the server but then does nothing. Note that I have a number of email accounts defined, both POP and IMAP, and they are spread across 4 different hosting companies. It's the same story for all accounts - I can send but not download email. That means the problem is probably Thunderbird itself. One bit of advice I followed was to delete the global-messages-db.sqlite file. I did that and restarted but still the same status. I also updated to the current version of Thunderbird but the problem still exists. So how do I fix this problem? Thanks.

All Replies (2)

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
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Hello there artsnova. We have read your message. We try to help you.

How is this problem today ?can you send messages? Or in this case can you recieve messages?

Oké I can send you a form with detail what to do when you cannot send or recieve messages.

You ve already used the sqlite technique.

Is this about all four accounts? Or is this one account that is not working?

https://support.mozilla.org/en-US/kb/cannot-send-messages

Greetings Firefox volunteer.

Modified by Googlethunderbird

artsnova
artsnova Question owner
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Hello Googlethunderbird, As I stated in my original message 1) I can send email 2) I can not receive any email on any email account 3) I used the sqlite technique but that did not fix the problem.

Please post the troubleshooting form here so others can see it as well and hopefully benefit from it.

Thanks.