Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

pin entry

  • 5 replies
  • 1 has this problem
  • 107 views
  • Last reply by Paul

I am unable to access saved passwords on my tablet, it asks for screen lock pin but I can not enter anything in the box

I am unable to access saved passwords on my tablet, it asks for screen lock pin but I can not enter anything in the box

All Replies (5)

Hi

What happens when you try to enter your screen lock PIN in the entry field?

Paul said

Hi What happens when you try to enter your screen lock PIN in the entry field?

Nothing appears,

The list of saved passwords is empty?

no the passwords are there, when i click on saved passwords I am required to enter pin (what i use as phone lock) before it will show me the page with them, when i type my pin nothing appears in the box, so i can not proceded to the page wich contains my passwords

I am sorry, I am not too sure what you mean.

If you enter your PIN, you are able to see your saved credentials...but if you enter your PIN, you are not able to see your credentials.

Please can you clarify the issue that you are seeing in Firefox for Android.