Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Posting pics

  • 5 replies
  • 1 has this problem
  • 9 views
  • Last reply by jscher2000

more options

When I try to post a pic on Marketplace in Firefox I select the .JPG picture and upload it. The picture I want to post appears fine before I upload it. Once I upload it to Facebook, it just appears as a solid colour. I have attached a couple pics, one is of the pic I want to upload and the other is the pic after it is uploaded. I should state that if I use Chrome or Edge, it works fine. And if I try to post a pic to my timeline it works fine. I just have this problem when using FireFox and trying to post to MarketPlace I know, well just use Chrome or Edge, I DON'T WANT TO :-) I want to use my FireFox. Ian

Attached screenshots

Chosen solution

Do you see that third icon before the URL* in your screenshot? That is the canvas extract permission related to resistFingerprinting. Use that icon to give FB permission to do the image extraction and then try the upload again. I think that is the simplest workaround for now.

* The URL in the address bar. After the shield and lock icons.

Read this answer in context 👍 0

All Replies (5)

more options

Do you have enabled "Resist Fingerprinting" and have set this pref to true on the about:config page ?

Helpful?

more options

Yes I do

Helpful?

more options

Chosen Solution

Do you see that third icon before the URL* in your screenshot? That is the canvas extract permission related to resistFingerprinting. Use that icon to give FB permission to do the image extraction and then try the upload again. I think that is the simplest workaround for now.

* The URL in the address bar. After the shield and lock icons.

Modified by jscher2000

Helpful?

more options

Thanks jscher2000 That seems to have worked, any idea why this happened in the first place? Ian

Helpful?

more options

resistFingerprinting modifies canvas extracts to prevent them from being used for fingerprinting.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.