Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PLEASE HELP

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

i DELETED THE NEW FIRE FOX AND IT ALSO TOOK MY 94 AND DELETE IT CAN YOU GET IT BACK FOR ME MY HEAVENS I HOPE SO IT HAS ALL MY INFORMATION AND YOUR NEW IS ALLFUL

i DELETED THE NEW FIRE FOX AND IT ALSO TOOK MY 94 AND DELETE IT CAN YOU GET IT BACK FOR ME MY HEAVENS I HOPE SO IT HAS ALL MY INFORMATION AND YOUR NEW IS ALLFUL

All Replies (2)

more options

How did you delete the browser? Uninstall, delete the programs folder, hard drive crash . . . .


Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Firefox ESR; Extended Support Release {web link}

Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/

Install Older Version Of Firefox {web link}


Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

How to Start all Computers in Safe Mode; {web link} Free Online Encyclopedia

more options

Do you mean you had Firefox Nightly 94.0a1 installed and that you somehow lost its profile or other profiles ?

You can't safely downgrade a profile to a previous version, especially a Nightly profile and profiles are also locked against a specific installation folder.

If you did uninstall Firefox and choose to remove the profile then all profile in the Firefox version have been removed and you would have to use an undelete utility to recover a lost profile.

Note that the Nightly builds are meant for experienced testers and can be unstable at times and updates twice per day.