Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Browser will not display websites with appropriate properties

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

tyler.smeltekop
tyler.smeltekop
more options

Hello,

I have a new issue with Firefox that began after a routine, small update to my Mac OS (Catalina 10.15.7). Please refer to the images provided, showing a normal view of a website in Chrome vs what I am seeing in Firefox.

  • Link colors are being overwritten by some default blue and purple
  • Graphical interface elements, such as the line underneath "All" in the navbar, do not appear
  • Black outlines are appearing where they do not normally, and elements that would be in a light gray are now black, etc

These issues are only limited to my Firefox browser and do not occur in other browsers I have installed. I have performed the Refresh Firefox function, and all of these issues are persisting. In things like Gmail, these black lines and flat/missing GUI elements essentially render it unusable.

I'm desperate for a solution.

Hello, I have a new issue with Firefox that began after a routine, small update to my Mac OS (Catalina 10.15.7). Please refer to the images provided, showing a normal view of a website in Chrome vs what I am seeing in Firefox. * Link colors are being overwritten by some default blue and purple * Graphical interface elements, such as the line underneath "All" in the navbar, do not appear * Black outlines are appearing where they do not normally, and elements that would be in a light gray are now black, etc These issues are only limited to my Firefox browser and do not occur in other browsers I have installed. I have performed the Refresh Firefox function, and all of these issues are persisting. In things like Gmail, these black lines and flat/missing GUI elements essentially render it unusable. I'm desperate for a solution.
Attached screenshots

Chosen solution

Settings > General > under "Language and Appearance" click "Advanced..." > ensure "Allow pages to choose their own fonts, instead of your selections above" is selected

THEN

Settings > General > under "Language and Appearance" click "Colors..." > ensure "Never" is set for "Override the colors specified by the page with your selections above"

Read this answer in context 👍 0

All Replies (2)

tyler.smeltekop
tyler.smeltekop Question owner
more options

Chosen Solution

Settings > General > under "Language and Appearance" click "Advanced..." > ensure "Allow pages to choose their own fonts, instead of your selections above" is selected

THEN

Settings > General > under "Language and Appearance" click "Colors..." > ensure "Never" is set for "Override the colors specified by the page with your selections above"

FredMcD
FredMcD
more options

That was very good work. Well Done.


cor-el said

This could be a problem with High Contrast Mode on Mac. See "New" in the release notes. Firefox now automatically enables High Contrast Mode when "Increase Contrast" is checked on MacOS in the Accessibility settings.