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Regular Window also opens when opening a Private Window

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

JPatrick
JPatrick
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When I now open a Private Window, a regular Firefox window also opens. What's with this?

When I now open a Private Window, a regular Firefox window also opens. What's with this?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window