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  • 2 replies
  • 1 has this problem
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  • Last reply by cor-el

paulheinevetter
paulheinevetter

Good Morning Do not know where to start, I am 83 a rookie to this. When i tried to use firefox it kept telling me i already have firefox open to shut down one. So i tried to do it, now i have a mess. I lost all my bookmarks, I think i still have a account? Just do not know what to do. Please help, hope i am not beyond repair. Thank You

paulheinevetter@gmail.com

Good Morning Do not know where to start, I am 83 a rookie to this. When i tried to use firefox it kept telling me i already have firefox open to shut down one. So i tried to do it, now i have a mess. I lost all my bookmarks, I think i still have a account? Just do not know what to do. Please help, hope i am not beyond repair. Thank You paulheinevetter@gmail.com

Chosen solution

Did you try to reboot the computer ?

See also:

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·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben

hello paul,

I'm going to take a guess:

It's possible that there are 2 profiles listed in FireFox. And the one that is empty is not the profile with the bookmarks.

double check by pasting and going to this url: about:profiles

once there, take a look and see if you can switch profiles.

also, you can manage profiles via the windows. Enter the below in the windows search field after clicking the windows start button:

firefox -profilemanager

Modified by ·´¯`·...¸>-)))º> ~dbben

cor-el
cor-el
  • Moderator

Chosen Solution

Did you try to reboot the computer ?

See also: