Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox blocks a bank account

  • 5 replies
  • 3 have this problem
  • 100 views
  • Last reply by wfoley1542

more options

Firefox blocks a bank account. Bank says it is not their fault. Bank account can be accessed using a different browser. Bank account can also be accessed using Firefox on another computer. Tried to refresh Firefox and gained access to the bank account but it worked only once or twice before Firefox went back to blocking it.

Firefox blocks a bank account. Bank says it is not their fault. Bank account can be accessed using a different browser. Bank account can also be accessed using Firefox on another computer. Tried to refresh Firefox and gained access to the bank account but it worked only once or twice before Firefox went back to blocking it.

All Replies (5)

more options

Can you provide screenshots of the issue so we can see what is being blocked? Did you try in safe mode? Make sure to hide all personal data in the screenshot.

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

more options

This is the msg that comes up when I try to access my bank account:

Oops, something went wrong. If you don't think you should have received this message, you can go back and try again, or you may contact Customer Service at x-xxx-xxx-xxxx.

Reference Number: xxxxxx

IP Address: xx.xx.xxx.xxx

Modified by James

more options

Chosen Solution

more options

I uninstalled Firefox and re-installed it. So far, so good.