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Unable to receive emails in Thunderbird

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by Wayne Mery

drawohna
drawohna
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Unable to receive emails in Thunderbird since two days ago. I'm with AT&T and I can still receive my emails at Yahoo.com. Also, I can still send emails from Thunderbird, I just can't get new ones. On the phone with AT&T customer service, we went over Tools--Options--Privacy and Security--Passwords. As far as they knew, everything looked good, nothing had changed. They said to get in touch with Thunderbird for synching up the Yahoo emails to Thunderbird again.

Unable to receive emails in Thunderbird since two days ago. I'm with AT&T and I can still receive my emails at Yahoo.com. Also, I can still send emails from Thunderbird, I just can't get new ones. On the phone with AT&T customer service, we went over Tools--Options--Privacy and Security--Passwords. As far as they knew, everything looked good, nothing had changed. They said to get in touch with Thunderbird for synching up the Yahoo emails to Thunderbird again.

Chosen solution

If you are using ESET/NOD32 security/AV there is high probability it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

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Wayne Mery
Wayne Mery
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Chosen Solution

If you are using ESET/NOD32 security/AV there is high probability it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.