Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox/Windows10/PC - Can't grant camera/mic permission > facebook.com - Tried all known permission dialogs

  • No replies
  • 1 has this problem
  • 4 views
more options

Hi all, Camera/mic work (Logitech HD Pro C920 camera) and are plugged in.

Running Windows 10 on a PC/Ryzen 2500 processor.

I've located all the "Permissions" dialogs I can find.

  1. Permissions for cam/mic  are set to "Use Default" - Facebook error "please allow access (cam + mic)
  2. Permissions for cam/mic are set to "Allow" - same error
  3. Permissions for cam/mic are set to "Ask me every time" - then "Use Default" box is automatically checked.

Firefox is updated (as of today) as is Windows 10.

Does Facebook.com have controls contained within the app under "settings" or something?

Thanks so much for any help.

Hi all, Camera/mic work (Logitech HD Pro C920 camera) and are plugged in. Running Windows 10 on a PC/Ryzen 2500 processor. I've located all the "Permissions" dialogs I can find. 1. Permissions for cam/mic are set to "Use Default" - Facebook error "please allow access (cam + mic) 2. Permissions for cam/mic are set to "Allow" - same error 3. Permissions for cam/mic are set to "Ask me every time" - then "Use Default" box is automatically checked. Firefox is updated (as of today) as is Windows 10. Does Facebook.com have controls contained within the app under "settings" or something? Thanks so much for any help.