Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Locked out of Changing some Options

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

New Lap Top. Downloaded and installed Firefox Browser 80.0.1 (64-bit). I am unable to Edit/select, customize some options. For Example: I am unable to choose to have Firefox ask to save passwords. I can add them one by one when viewing logins and passwords. Its time consuming and cumbersome. Why can I not turn this option on??

New Lap Top. Downloaded and installed Firefox Browser 80.0.1 (64-bit). I am unable to Edit/select, customize some options. For Example: I am unable to choose to have Firefox ask to save passwords. I can add them one by one when viewing logins and passwords. Its time consuming and cumbersome. Why can I not turn this option on??

Chosen solution

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"
Read this answer in context 👍 0

All Replies (2)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Chosen Solution

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"