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Logging into Apple Forum with FF logi and password

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by Mace2

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FF 77.01 and previous versions login and password that are saved does not work correctly. When trying to login to Apple forum it will show a login name which does not show in FF "logins and password" or I have to type the whole login name before the password is recognized. The problem is it is not consistant when logging into Apple forum I may click on the login and it works or I click on login and have to enter my logiin acount. Another problem is I click on the login name and it shows 2 login names one correct the other doesn't exist in the "loging and password" field.

Why does this occur?

FF 77.01 and previous versions login and password that are saved does not work correctly. When trying to login to Apple forum it will show a login name which does not show in FF "logins and password" or I have to type the whole login name before the password is recognized. The problem is it is not consistant when logging into Apple forum I may click on the login and it works or I click on login and have to enter my logiin acount. Another problem is I click on the login name and it shows 2 login names one correct the other doesn't exist in the "loging and password" field. Why does this occur?

All Replies (2)

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Please see this:
https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins#w_managing-usernames-and-passwords

I can't help you any further as I am on a Windows 7 PC, and don't have access to a Mac. But I have experienced similar and had to edit saved data on a few websites to add the information / data that Firefox failed to save; plus it seemed random even within the same domain; sometimes saved and sometimes not when accessing a different login to the same top domain and problems with a lower level sub-domain, IOW a different part of the same "website" but possibly when entering a different batch of computers than may be located elsewhere.

I hope that helps you, and if not someone else here might be more helpful.

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The problem i described is not only on web sites but from FF itself where it shows a login name that doesn't exist in the login & password. This is a serious security issue as the fault of an unknown login name which is not listed should never occur and where is it coming from?