Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF browser doesn't open

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

When hitting sign in the help page came up. I tries several times and the same thing happened - what to do, and shouldn't my FF browser be automatic when I click the icon - seems like it did before - have been sick and only at the computer sporadically - nothing seems to work as before....Hope you can help Thanks email: [email address]

When hitting sign in the help page came up. I tries several times and the same thing happened - what to do, and shouldn't my FF browser be automatic when I click the icon - seems like it did before - have been sick and only at the computer sporadically - nothing seems to work as before....Hope you can help Thanks email: [email address]

Modified by Andrew

Chosen solution

What website is this with? Is this with all websites/pages, some, a few?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

What website is this with? Is this with all websites/pages, some, a few?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}