X
Tap here to go to the mobile version of the site.

Support Forum

Latest Firefox version not installing in windows server 2008 x64

Posted

We are unable to install latest version of FireFox 72.0.2 version in Windows Server 2008 x64 bit version OS.

Attached the error screenshot

We are unable to install latest version of FireFox 72.0.2 version in Windows Server 2008 x64 bit version OS. Attached the error screenshot
Attached screenshots
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4396 solutions 61655 answers
Firefox v72.0.2 System Requirements https://www.mozilla.org/en-US/firefox/72.0.2/system-requirements/
Was this helpful to you? 0
Quote

Question owner

Please let us know, will Windows Server 2008 x64, is compatible with latest version of Firefox setup

Please let us know, will Windows Server 2008 x64, is compatible with latest version of Firefox setup
Was this helpful to you?
Quote
jscher2000
  • Top 10 Contributor
8959 solutions 73403 answers

Hi vijmail18_2003, here's the situation:

Firefox ended support for "Vista-based" versions of Windows, which includes the original Windows Server 2008, a while ago. The last version for "Vista-based" versions of Windows was the Extended Support Release of Firefox 52.

Firefox currently supports "Windows 7-based" (and later) versions of Windows, which includes Windows Server 2008 R2.

I realize it's crappy that Microsoft didn't offer R2 as a free update for the original Windows Server 2008, but that is ten years behind us now, and not Mozilla's fight.


If you are think you are running R2 but Firefox won't install:

If you open a command window (cmd.exe) and run ver what version does your Windows Server 2008 report?

  • 6.0.x => treated like Vista => Firefox 53+ will not install
  • 6.1.x => treated like Windows 7 => install should work

If your Firefox is misreporting the version as 6.0 when it should be 6.1, clear the Compatibility settings of your Firefox shortcut (right-click > Properties > Compatibility) and any custom user agent string (How to reset the default user agent on Firefox).

Hi vijmail18_2003, here's the situation: Firefox ended support for "Vista-based" versions of Windows, which includes the original Windows Server 2008, a while ago. The last version for "Vista-based" versions of Windows was the Extended Support Release of Firefox 52. Firefox currently supports "Windows 7-based" (and later) versions of Windows, which includes Windows Server 2008 '''R2'''. I realize it's crappy that Microsoft didn't offer R2 as a free update for the original Windows Server 2008, but that is ten years behind us now, and not Mozilla's fight. ---- ''If you are think you are running R2 but Firefox won't install:'' If you open a command window (cmd.exe) and run <code>ver</code> what version does your Windows Server 2008 report? * 6.0.x => treated like Vista => Firefox 53+ will not install * 6.1.x => treated like Windows 7 => install should work If your Firefox is misreporting the version as 6.0 when it should be 6.1, clear the Compatibility settings of your Firefox shortcut (right-click > Properties > Compatibility) and any custom user agent string ([[How to reset the default user agent on Firefox]]).
Was this helpful to you?
Quote
jscher2000
  • Top 10 Contributor
8959 solutions 73403 answers

By the way, the "Extended Support End Date" for Server 2008 was two weeks ago (Jan. 14, 2020). Time to update!

By the way, the "Extended Support End Date" for Server 2008 was two weeks ago (Jan. 14, 2020). Time to update!
Was this helpful to you?
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17865 solutions 161649 answers

You will have to install the 32-bit Firefox version on your OS and not the 64-bit version.

You will have to install the 32-bit Firefox version on your OS and not the 64-bit version. *https://www.mozilla.org/en-US/firefox/all/
Was this helpful to you?
Quote

Question owner

cor-el said

You will have to install the 32-bit Firefox version on your OS and not the 64-bit version.

Nope, still no luck, getting same error

''cor-el [[#answer-1286216|said]]'' <blockquote> You will have to install the 32-bit Firefox version on your OS and not the 64-bit version. *https://www.mozilla.org/en-US/firefox/all/ </blockquote> Nope, still no luck, getting same error
Was this helpful to you?
Quote

Question owner

jscher2000 said

Hi vijmail18_2003, here's the situation: Firefox ended support for "Vista-based" versions of Windows, which includes the original Windows Server 2008, a while ago. The last version for "Vista-based" versions of Windows was the Extended Support Release of Firefox 52. Firefox currently supports "Windows 7-based" (and later) versions of Windows, which includes Windows Server 2008 R2. I realize it's crappy that Microsoft didn't offer R2 as a free update for the original Windows Server 2008, but that is ten years behind us now, and not Mozilla's fight.

If you are think you are running R2 but Firefox won't install:

If you open a command window (cmd.exe) and run ver what version does your Windows Server 2008 report?

  • 6.0.x => treated like Vista => Firefox 53+ will not install
  • 6.1.x => treated like Windows 7 => install should work

If your Firefox is misreporting the version as 6.0 when it should be 6.1, clear the Compatibility settings of your Firefox shortcut (right-click > Properties > Compatibility) and any custom user agent string (How to reset the default user agent on Firefox).

Yes it 6.0x, so won't support??

''jscher2000 [[#answer-1286207|said]]'' <blockquote> Hi vijmail18_2003, here's the situation: Firefox ended support for "Vista-based" versions of Windows, which includes the original Windows Server 2008, a while ago. The last version for "Vista-based" versions of Windows was the Extended Support Release of Firefox 52. Firefox currently supports "Windows 7-based" (and later) versions of Windows, which includes Windows Server 2008 '''R2'''. I realize it's crappy that Microsoft didn't offer R2 as a free update for the original Windows Server 2008, but that is ten years behind us now, and not Mozilla's fight. ---- ''If you are think you are running R2 but Firefox won't install:'' If you open a command window (cmd.exe) and run <code>ver</code> what version does your Windows Server 2008 report? * 6.0.x => treated like Vista => Firefox 53+ will not install * 6.1.x => treated like Windows 7 => install should work If your Firefox is misreporting the version as 6.0 when it should be 6.1, clear the Compatibility settings of your Firefox shortcut (right-click > Properties > Compatibility) and any custom user agent string ([[How to reset the default user agent on Firefox]]). </blockquote> Yes it 6.0x, so won't support??
Was this helpful to you?
Quote
jscher2000
  • Top 10 Contributor
8959 solutions 73403 answers

vijmail18_2003 said

Yes it 6.0x, so won't support??

The installer detects that as Windows Vista, so won't install on that version.

''vijmail18_2003 [[#answer-1286230|said]]'' <blockquote> Yes it 6.0x, so won't support?? </blockquote> The installer detects that as Windows Vista, so won't install on that version.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.