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Can't delete cache

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I'm trying to delete cache in Fireforx 69.0.1 running Windows 10. So, I go to privacy settings, clear date, and clear web content. When I clear, Cookies and Site Data is cleared. But Cached Web Content (1.5 MB) persists. I can't clear the cache.

My 3 other computers with FF and Win10 all clear cache to "0".

I'm trying to delete cache in Fireforx 69.0.1 running Windows 10. So, I go to privacy settings, clear date, and clear web content. When I clear, Cookies and Site Data is cleared. But Cached Web Content (1.5 MB) persists. I can't clear the cache. My 3 other computers with FF and Win10 all clear cache to "0".

Chosen solution

No. This will only remove the cache files. All other data, including cookies, are stored separately.

tpausff said

Is there some setting I can change to allow the cache to go to "0"

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

More Information

FredMcD
  • Top 10 Contributor
4267 solutions 59838 answers

Helpful Reply

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

'''Location of the cache/cache2 folder;''' '''Windows: ''' *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ '''Mac: ''' ~/Library/Caches/Firefox/Profiles/ '''Linux: ''' ~/.cache/mozilla/firefox/ '''Close Firefox. ''' Open your file browser to the above, and remove the '''folder. '''
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Question owner

Thanks...will this delete my passwords, bookmarks, etc? Is there some setting I can change to allow the cache to go to "0" from the apparent minimum of 1.5MB?

Thanks...will this delete my passwords, bookmarks, etc? Is there some setting I can change to allow the cache to go to "0" from the apparent minimum of 1.5MB?
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FredMcD
  • Top 10 Contributor
4267 solutions 59838 answers

Chosen Solution

No. This will only remove the cache files. All other data, including cookies, are stored separately.

tpausff said

Is there some setting I can change to allow the cache to go to "0"

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

No. This will only remove the cache files. All other data, including cookies, are stored separately. ''tpausff [[#answer-1254820|said]]'' <blockquote> Is there some setting I can change to allow the cache to go to "0" </blockquote> Type '''about:preferences#privacy'''<enter> in the address bar. The button next to '''History, ''' select '''Use Custom Settings. ''' At the bottom of the page, turn on '''Clear History When Firefox Closes. ''' At the far right, press the '''Settings''' button. Turn on ONLY '''Cache''' and '''Form And Search History''' leaving the others off.
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Question owner

Thank you for the help.

Thank you for the help.
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FredMcD
  • Top 10 Contributor
4267 solutions 59838 answers

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.
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minionsweb 0 solutions 19 answers

That was helpful, now would you know where the old delete cookies toggle moved to or is it just gone?

That was helpful, now would you know where the old delete cookies toggle moved to or is it just gone?
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FredMcD
  • Top 10 Contributor
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What toggle do you mean? Settings?

What toggle do you mean? Settings?
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minionsweb 0 solutions 19 answers

delete cookies, but never mind I found it in plain sight

delete cookies, but never mind I found it in plain sight
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FredMcD
  • Top 10 Contributor
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Okay.

Okay.
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dev3 0 solutions 5 answers

FredMcD said

No. This will only remove the cache files. All other data, including cookies, are stored separately. tpausff said
Is there some setting I can change to allow the cache to go to "0"

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

Tried that, not working. Still find 27 kb residual data retained in cache. I am getting sorely fed up with this.

''FredMcD [[#answer-1254826|said]]'' <blockquote> No. This will only remove the cache files. All other data, including cookies, are stored separately. ''tpausff [[#answer-1254820|said]]'' <blockquote> Is there some setting I can change to allow the cache to go to "0" </blockquote> Type '''about:preferences#privacy'''<enter> in the address bar. The button next to '''History, ''' select '''Use Custom Settings. ''' At the bottom of the page, turn on '''Clear History When Firefox Closes. ''' At the far right, press the '''Settings''' button. Turn on ONLY '''Cache''' and '''Form And Search History''' leaving the others off. </blockquote> Tried that, not working. Still find 27 kb residual data retained in cache. I am getting sorely fed up with this.

Modified by dev3

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FredMcD
  • Top 10 Contributor
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dev3 Please go to the top of any support.mozilla.org web page and use the Get Community Support link: https://support.mozilla.org/en-US/questions/new

Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other.

Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

'''dev3''' Please go to the top of any '''support.mozilla.org''' web page and use the '''Get Community Support''' link: https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other. Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; '''None Of These Solve My Problem.''' Now enter all the relative information on the problem. At the bottom of this, you can Add Images. Under this is '''Troubleshooting Information.''' Please press the '''Share Data button.''' This will let us look at your system details. '''No Personal Information Is Collected.'''
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dev3 0 solutions 5 answers

FredMcD said

If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Does not appear on screen ... any screen... Very odd indeed.

''FredMcD [[#answer-1266992|said]]'' <blockquote> If nothing on the list can help, at the bottom press the button; '''None Of These Solve My Problem.''' </blockquote> Does not appear on screen ... any screen... Very odd indeed.
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FredMcD
  • Top 10 Contributor
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Hmm. They may have changed it around.

Hmm. They may have changed it around.
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