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  • Last reply by Matt

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Hi there, the threaded feature always shows the first mail received inside a thread when it is compacted/threaded. Because of this, I miss new mails arrived as the threaded view always show the initial mail in the chain. Is there a way to always show the last mail received when it's part of the thread, when threaded?

Hi there, the threaded feature always shows the first mail received inside a thread when it is compacted/threaded. Because of this, I miss new mails arrived as the threaded view always show the initial mail in the chain. Is there a way to always show the last mail received when it's part of the thread, when threaded?

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In my example, the last mail I received in the thread was at 4.06pm, but the threaded mails show the 11.37am, which was the initial one

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When mail is threaded the mail is displayed in the mail list based on the time of the last email, so if you start looking at the order of the entries instead of the time you will see your mail popping up in a prioritized manner.

If you collapse the thread then threads with unread mail in them are highlighted with an underline in the list

Changing the display to the last email in the list or the first unread email in the list would really be non intuitive for most people I would guess. They would see it as displaying a "random" mail from the thread.