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"Firefox has stopped working message" except it really hasn't

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I keep gettting "FireFox has stopped working" dialog boxes, but when I click on the OK in the dialog box, everything keeps working as it should. So while something may have stopped working, FireFox as a whole is just fine, and the only effect is the annoyance of having to click to get rid of the dialog box every time it shows up. I've been waiting for it to happen so I could include a crash report that I knew for sure was for this issue, but it just happened, and there's no crash report line item.

I keep gettting "FireFox has stopped working" dialog boxes, but when I click on the OK in the dialog box, everything keeps working as it should. So while something may have stopped working, FireFox as a whole is just fine, and the only effect is the annoyance of having to click to get rid of the dialog box every time it shows up. I've been waiting for it to happen so I could include a crash report that I knew for sure was for this issue, but it just happened, and there's no crash report line item.

Chosen solution

Just for the record, should anyone have the same problem. Since updating the one extension solved the problem. The "unapproved" Dashlane and McAfee apps are not creating any issues.

And thanks to PJ for pointing me in the right direction.

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I'm good thanks. I can get to it with a different URL that works without problems. Just had to find it and change the entry in my password management program. I was just expressing my frustration with forced upgrades I don't need breaking features I count on.

Modified by MdavidS

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Glad you're able to work around it.

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