Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot install Firefox. I use Windows 7. I've tried to install Google Chrome and Opera. I could not install these browser either.

more options

This is the message I get:

XML-parsefout : onjuist gevormd Locatie: chrome://browser/content/browser.xul

Regelnr.:3652, kolom 33:

keepbroad#astttributeswhen-customizing="true"

This is the message I get: XML-parsefout : onjuist gevormd Locatie: chrome://browser/content/browser.xul Regelnr.:3652, kolom 33: keepbroad#astttributeswhen-customizing="true"

Chosen solution

check whether you have 64/32 bit windows https://support.microsoft.com/en-in/help/827218/how-to-determine-whether-a-computer-is-running-a-32-bit-version-or-64 Firefox from www.mozilla.org should serve a online stub installer that should install the 32-bit version since you appear to have 32-bit Windows 7.

You can also download the full 32-bit setup version for Windows from www.mozilla.org/firefox/all/

The 64-bit version for Windows requires 2+GB RAM and 64-bit Windows 7, 8, 10.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

check whether you have 64/32 bit windows https://support.microsoft.com/en-in/help/827218/how-to-determine-whether-a-computer-is-running-a-32-bit-version-or-64 Firefox from www.mozilla.org should serve a online stub installer that should install the 32-bit version since you appear to have 32-bit Windows 7.

You can also download the full 32-bit setup version for Windows from www.mozilla.org/firefox/all/

The 64-bit version for Windows requires 2+GB RAM and 64-bit Windows 7, 8, 10.