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Site or browser problem

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

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When I logged in on this site (https://0920921b.index-education.net/pronote/eleve.html), I saved my password but it didn't worked and I had to rewrite it every time. I imported it from google chrome and it worked. Some days ago, I changed this password and when I clicked on "update password", it didn't worked another time and I had to update it on chrome and then import it to firefox. Is firefox or the website not working ? My other firefox saved logins are working so I guess that is the site but it works with chrome so ... Thanks

When I logged in on this site (https://0920921b.index-education.net/pronote/eleve.html), I saved my password but it didn't worked and I had to rewrite it every time. I imported it from google chrome and it worked. Some days ago, I changed this password and when I clicked on "update password", it didn't worked another time and I had to update it on chrome and then import it to firefox. Is firefox or the website not working ? My other firefox saved logins are working so I guess that is the site but it works with chrome so ... Thanks

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Note that you can double-click username and password fields in the Password Manager to edit their values.