Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

site not secure

  • 5 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

more options

Hi i try to open my own website but it is not showing up https://buyonlineforbaby.com Insted i have this Secure Connection Failed An error occurred during a connection to buyonlineforbaby.com. Peer reports it experienced an internal error. Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

I have got ssl on my web and every other people call me it is working fine, but it is stops on my device, can you please help?

Hi i try to open my own website but it is not showing up https://buyonlineforbaby.com Insted i have this Secure Connection Failed An error occurred during a connection to buyonlineforbaby.com. Peer reports it experienced an internal error. Error code: SSL_ERROR_INTERNAL_ERROR_ALERT I have got ssl on my web and every other people call me it is working fine, but it is stops on my device, can you please help?

All Replies (5)

more options

Hi, no info came regarding any extensions you use if you could please list them would help. Can see if this solution works for you : https://support.mozilla.org/en-US/questions/1130471

If not please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

more options

You may want to take a look at the Secure connection failed and Firefox did not connect support documentation and see if any of the solutions in there work. I can confirm that the site is also operating properly on my system.

more options

Hi i have folow all steps and it doesn't help

more options

Hi yes i try safe mode, And have done all clear up cache, I have delate the file, still not help

more options

Works for me here as well.

You can check for security software related issues and try to disable scanning HTTPS connection if this is currently enabled.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":