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No success with firewall exceptions so how do I allow download link from unknown publisher

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  • Last reply by FredMcD

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Trying to allow a manufacturers' system scan after suffering longstanding desktop issues but before this can happen I have to download their support assist launcher. So the problem is, the download is blocked after the run/save window with another saying unknown publisher and so refuses to start downloading. The manufacturer says check internet connection. It's fine Now I've allowed the name of the support launcher in firewall via exceptions but it still won't load. Even tried it with firewall turned off. The download Icon TzsetupSfx, is shown in the downloads folder along with its file version 1.2.0.715 and name of publisher. So what can I do to get the download accepted by Firefox. I'm running 52.7 in win XP 3 pro. The manufacturers' URL is a www.

Chosen solution

Well here's the latest. IE stopped working when MS shut it down. from that time it would not load fully and I've always got a "connection failed. Contact your server' warning. Never worried about it, just used Firefox. So continuing my download problems, yesterday I changed my search engine to DuckDuckGo from Google, but that did nothing. Discovered quite a few pages on the net from people having the same problems with answers I've already tried. Don't know if any of these folks got fixed.


But my problem is fixed. Today I changed my Search engine to Bing from Google. instant download completion. And said downloaded program fully working. My IE browser now works after years in the seller [although haven't tried it fully yet] as does Firefox. All systems ok and seemingly working better than when using Google search. Little beauty.

For those interested, computer passed all Dell tests. Apparently the problem is my networking connection has limited connectivity. [Work to do]. Thanks again to everyone.

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Chosen Solution

Well here's the latest. IE stopped working when MS shut it down. from that time it would not load fully and I've always got a "connection failed. Contact your server' warning. Never worried about it, just used Firefox. So continuing my download problems, yesterday I changed my search engine to DuckDuckGo from Google, but that did nothing. Discovered quite a few pages on the net from people having the same problems with answers I've already tried. Don't know if any of these folks got fixed.


But my problem is fixed. Today I changed my Search engine to Bing from Google. instant download completion. And said downloaded program fully working. My IE browser now works after years in the seller [although haven't tried it fully yet] as does Firefox. All systems ok and seemingly working better than when using Google search. Little beauty.

For those interested, computer passed all Dell tests. Apparently the problem is my networking connection has limited connectivity. [Work to do]. Thanks again to everyone.

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That was very good work. Well done.

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