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Cannot view subtitles

Firefox Other
RogerAKF replied 8 years ago
RogerAKF
RogerAKF

When viewing MP4 videos from FutureLearn I can see subtitles if I use my Samsung pad or if I use Chrome on my laptop. I am unable to switch on and view subtitles using Firefox. How to I get Firefox to let me see subtitles if I want them?

When viewing MP4 videos from FutureLearn I can see subtitles if I use my Samsung pad or if I use Chrome on my laptop. I am unable to switch on and view subtitles using Firefox. How to I get Firefox to let me see subtitles if I want them?
RogerAKF
RogerAKF Question owner
Read this answer in context

Chosen Solution

Turns out the problem was not with Firefox but with the provider of the video!

All Replies (3)

WestEnd
WestEnd

Link so others can see what your saying?

RogerAKF
RogerAKF Question owner

Sorry this is my 1st post to the support forum and I do not understand what you mean by link so others can follow.

RogerAKF
RogerAKF Question owner

Chosen Solution

Turns out the problem was not with Firefox but with the provider of the video!