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Firefox V57 Hanging

  • 6 replies
  • 3 have this problem
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  • Last reply by Dave-tw

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When I initially wake my laptop from Hybrid sleep on Windows 10 and open a new tab on Firefox v57, then perform a search, it just hangs there . If I close and open Firefox and perform the same action, the search is successful.

When I initially wake my laptop from Hybrid sleep on Windows 10 and open a new tab on Firefox v57, then perform a search, it just hangs there . If I close and open Firefox and perform the same action, the search is successful.

Chosen solution

Ah yes. That explains much more. Thank You.

Yes understand it is a issue. It is Firefox not wanting to sleep due to keeping your tabs updated, writing to Session Restore a gig and hour.

Not sure of any answers yet.

Though there is this : https://addons.mozilla.org/en-US/firefox/addon/tab-suspender-tab-unloader/ As to it working. No idea.

Please let us know if this solved your issue or if need further assistance.

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uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

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Hi, Unfortunately it hasn't resolved the problem. I am sure the problem is to with Firefox not closing down when I use "hybrid sleep", which is part of the feature of "hybrid sleep", which keeps all programmes open. Where as, if I use shut down/open, or restart my laptop, firefox has to be opened.

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Chosen Solution

Ah yes. That explains much more. Thank You.

Yes understand it is a issue. It is Firefox not wanting to sleep due to keeping your tabs updated, writing to Session Restore a gig and hour.

Not sure of any answers yet.

Though there is this : https://addons.mozilla.org/en-US/firefox/addon/tab-suspender-tab-unloader/ As to it working. No idea.

Please let us know if this solved your issue or if need further assistance.

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Hi, The tab-unloader fix seems to have solved the problem, but as I said at the beginning, this problem only materialised with the introduction of ver57. The fix is only a work round, rather than a system solution. So if possible could you raise it with the Firefox developer as I am sure you would be able to explain it in more technical detail than I can.

Thanks for all your assistance . Regards, Dave.

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Hi, I spoke to soon when I said it fixed the problem, maybe I didn't leave the laptop long enough in Hybrid sleep mode, but when I woke it up this morning I had the same problem with Firefox.

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Hi, Ignore my last message. Tab loader had not suspended the tabs, even though it states it will suspend after 30 minutes. On checking the settings 5 tabs needs to been open for the suspension to work. Changed it to 1 and when I woke up my laptop, Firefox completed searches almost immediately. I have tried this over a number of days and it has worked every day. So you are spot on with your analysis on what the problem is.